Service Complaint about CADR

If you wish to raise a complaint regarding the service you have received from CADR, please email servicecomplaint@cadr.ca, providing your case ID and full details of your complaint. 

Online form
Please fill in the form below.

Update Information on Your Case
For a status update on your claim, please log in to your secure case portal.

NOTE: Service complaints cannot be taken over the phone.

Make a Service Complaint 


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